i1DOMPET'S COMMITMENT TO MALAYSIAN PLAYERS

Responsible Gaming β€” Play Safe at i1dompet

i1dompet believes that online gaming should stay fun β€” not become a source of stress or financial hardship. This page provides all the tools, information, and support you need to play responsibly.

Personal Deposit Limit
Temporary Account Break
Self-Exclusion
Play Time Limit
24/7 Support

Gaming Should Be Fun β€” That's Our Principle

Many Malaysians enjoy slots, Live Casino, baccarat, and poker as a legitimate form of entertainment β€” much like catching the Malaysia Super League or EPL on weekends, or playing badminton with friends. Online gaming is a way to unwind, have fun, and maybe get lucky. That's perfectly normal.

However, i1dompet also recognises that for a small number of players, this hobby can become something harder to control. When gaming starts affecting a person's finances, relationships, or well-being, it's no longer entertainment β€” it's a problem that needs serious attention.

That is why i1dompet building a comprehensive suite of responsible gaming tools β€” not as a formality or mere legal requirement, but because we genuinely care about the wellbeing of every Malaysian player who trusts our platform.

Whether you simply want to set healthy personal limits, need a longer break, or want to talk to someone about your gaming habits β€” i1dompet provides all of that. And we do it without judgment, unnecessary questions, or burdensome red tape.

All responsible gaming tools at i1dompet is free, easy to access, and can be activated instantly through your account settings or by contacting our support team.

Responsible Gaming Statistics in Malaysia

Players who set deposit limits 68%
Players using a temporary break 34%
Players who set time limits 52%
Players satisfied with RG tools 91%

Data based on i1dompet user survey 2026.

6 i1dompet Responsible Gaming Tools

All these tools are free, easy to use, and take effect immediately

πŸ’°
Daily / Weekly / Monthly Deposit Limit

Set a maximum limit on how much RM you can deposit per day, week, or month. Once set, the limit takes effect immediately and cannot be increased within 24 hours.

⏱️
Play Time Limit

Set a limit on how long you can play in one session. Once the time limit is reached, the platform will notify you and you will need to take a break before a new session can begin.

⏸️
Temporary Account Break

Need a short break? Activate an account break for 24 hours, 48 hours, one week, or one month. During this period, you will not be able to log in or make any transactions.

🚫
Self-Exclusion

For a longer break, the self-exclusion option closes your account for a minimum of 6 months up to 5 years. This is a serious step that cannot be reversed within the chosen period.

πŸ“Š
Gaming Activity Review

View a full record of your gaming activity, deposits, and withdrawals at any time. Understanding your spending patterns is the first step towards responsible gaming.

πŸ””
Limit Reminders & Notifications

Get real-time notifications when you're approaching your set deposit or play time limits. These alerts keep you informed without you having to check manually.

How to Use the Responsible Gaming Tools

Follow these simple steps to activate each tool in your i1dompet account

πŸ’³

Deposit Limit

Control how much MYR you can deposit within a given period.

  • Log in to your i1dompet account
  • Go to Settings β†’ Responsible Gaming
  • Select "Deposit Limit"
  • Enter the RM amount and duration
  • Confirm β€” takes effect immediately
πŸ•

Session Time Limit

Set a maximum play duration for a single continuous session.

  • Log in to your i1dompet account
  • Go to Settings β†’ Time Limits
  • Choose a limit: 30 min, 1 hour, 2 hours, etc.
  • The platform will notify you 5 minutes before the limit is reached
  • Session ends when the limit is reached
😴

Account Break

A temporary break from the platform for a duration you choose.

  • Log in to your i1dompet account
  • Go to Settings β†’ Account Break
  • Choose a period: 24 hours to 1 month
  • Confirm β€” or contact support
  • Account locked immediately
πŸ”

Self-Exclusion

Close your account for an extended period for stronger protection.

  • Contact 24/7 live chat support
  • State your self-exclusion request
  • Choose a duration: 6 months, 1, 2, or 5 years
  • Identity verification required
  • Cannot be cancelled during the selected period

I1dompet Platform Default Deposit Limits

These are the platform's default limits. You may set a LOWER personal limit through your account settings β€” but it cannot exceed the platform's maximum limit.

Account Level Daily Deposit Limit (Max.) Weekly Deposit Limit (Max.) Monthly Deposit Limit (Max.)
Standard AccountMYR 500RM 2,000RM 5,000
Verified AccountRM 1,000RM 5,000MYR 15,000
Premium AccountRM 2,000RM 10,000RM 30,000

Remember: Personal deposit limit set by you always takes priority of the platform limit. If you set a daily limit of RM 100, you will not be able to deposit more than that even if the platform limit is higher. This is for your own protection.

Self-Assessment β€” Are Your Gaming Habits Healthy?

Answer the following questions honestly. If you answer "yes" to 3 or more questions, it may be worth taking a closer look at your gaming habits.

1

Have you ever spent more than you planned when playing slots, live casino, or poker on i1dompet?

2

Are you gaming to win back money lost in a previous session ("chasing losses")?

3

Have you ever lied to family members or friends about how much time or money you've spent on gaming?

4

Is gaming affecting your responsibilities β€” such as work, family, or paying monthly bills like rent or car instalments?

5

Do you feel anxious, irritable, or uncomfortable when you are unable to play for an extended period?

6

Have you ever borrowed money or sold belongings to fund your gaming?

7

Do you turn to gaming as your primary way of dealing with stress, boredom, or emotional difficulties in daily life?

8

Have you ever failed to cut back on the time or money spent playing, despite promising yourself you would?

If you answered "yes" to 3 or more of the questions above, we encourage you to reach out to our support team i1dompet via live chat to discuss which responsible gaming tools are right for you. No judgement, no pressure β€” just genuine support.

Signs That Gaming May Be Becoming a Problem

Recognise the early signs before they develop into something more serious. Awareness is the first step.

Consistently spending beyond your set budget, month after month

Dipping into emergency savings or funds meant for essentials like food and bills to fund gaming

Neglecting work, family, or social commitments in favour of more playing time

Unable to sleep or feeling restless when not gaming

Constantly trying to recover losses by placing bigger bets

Hiding gaming activity from a partner, parents, or friends

Borrowing money from family under a different pretext but actually to fund gaming

Personal relationships becoming strained due to gaming-related issues

Healthy Gaming Looks Like This

Compare this against your playing habits to make sure you're in a healthy zone.

Setting a realistic monthly gaming budget and sticking to it consistently

Only play with disposable income after all essential expenses have been met

Can stop playing at any time without feeling pressured to continue

Accepting losses as a normal part of entertainment, not a personal setback

Having hobbies and activities outside of online gaming

Being open about gaming activity with loved ones without feeling ashamed

Feel enjoyment while playing, not anxiety or stress

Proactively using the deposit and time limit tools available on i1dompet

Self-Exclusion Process at i1dompet

Self-exclusion is the strongest step you can take. Follow this process:

1
Contact i1dompet Support

Contact our support team via 24/7 live chat or email at support@i1dompet.bet. Clearly state that you wish to activate self-exclusion.

2
Identity Verification

A support agent will verify your identity to ensure this request is coming from the legitimate account owner.

3
Choose Exclusion Period

Choose a duration: 6 months, 1 year, 2 years, or 5 years. A permanent exclusion option is also available.

4
Balance Withdrawal (if applicable)

If there is a balance in your account, the withdrawal to your e-wallet or Malaysian bank account will be processed first.

5
Account Locked Immediately

Your account will be locked within 24 hours and will remain inaccessible for the entire duration of the chosen exclusion period.

Self-exclusion cannot be cancelled during the selected period. This is for your protection. Please think carefully before activating this option.

Support & Resources

i1dompet is always here to help. Here is how to get support:

i1dompet 24/7 Support
Live chat β€” response within 3 minutes

Contact our support team at any time to discuss responsible gaming options, activate limit tools, or simply talk through your concerns. All conversations are handled with complete confidentiality.

Dedicated Responsible Gaming Email
Response within 24 hours

Reach us at support@i1dompet.bet with the subject line "Responsible Gaming" for more detailed enquiries or personalised guidance.

Talk to a Loved One
Support from someone you trust

Don't carry this alone. Talk to a trusted family member or friend about your concerns. Social support is one of the most important factors in addressing problem gambling.

FAQ β€” Responsible Gaming

Answers to questions frequently asked by Malaysian players

Yes, all responsible gaming tools at i1dompet is completely free for all registered users. This includes deposit limits, time limits, account breaks, self-exclusion, and activity review. We do not charge any fees for using these tools.

Deposit limits can be increased, but not immediately. For your protection, any deposit limit increase will take a minimum of 24 hours to take effect. This gives you time to reconsider the decision. Decreasing a limit, on the other hand, takes effect immediately.

Your account balance remains safe throughout the self-exclusion period. Before your account is locked, you will be given the opportunity to withdraw your balance via Touch 'n Go, GrabPay, DuitNow, or other Malaysian payment methods. Your balance will not be lost or taken by i1dompet.

No. Once you activate self-exclusion, i1dompet keeps records to ensure you cannot register a new account using the same details for the duration of the exclusion. This is an essential part of an effective self-exclusion process.

If you're concerned that a family member may have a gaming problem, you can reach out to our support team i1dompet for guidance. We can inform you about the options available, though any direct action on an account requires the account holder's consent in accordance with our privacy policy.

Your account will not reopen automatically once the period ends. You will need to contact our support team i1dompet to request account reactivation. We will also ask you to confirm the decision and may suggest setting new limits before you resume. This is to ensure you're truly ready.
πŸ›‘οΈ ❀️ 🎰 βœ…

Play Safe, Play Fun at i1dompet

Sign up today and enjoy a responsible online gaming experience with our Malaysian player community. Our responsible gaming tools are available from day one.

Bahasa Melayu